Introduction to the Balanced Scorecard: Nine Steps to Success
Course 301 - 3 Days
Learn how to build and implement a balanced scorecard for any
public or private sector organization in nine steps. This is a practical,
"hands-on" workshop that covers best practices, Harvard Business
School case studies, exercises, lessons-learned, real-life examples
of scorecard systems, and expert facilitation on your organization's
management system.
Course Overview
This course, formerly called "Building and Implementing a Balanced
Scorecard", shows a step-by-step methodology to build and implement
a balanced scorecard strategic management system, either public
or private sector. It includes a hands-on workshop to allow you
to get practice in developing the balanced scorecard for a typical
organization. You will have an opportunity to address some specific
issues in your own organization. Topics covered by the course include:
- Basic concepts of the balanced scorecard and how it can be used
to improve organization performance
- How the balanced scorecard applies to different types of organizations
- How to build and implement a balanced scorecard using our award-winning
nine-step methodology
- How to develop Strategy ProfilesTM , strategy maps, and initiatives
for improving organization strategy and processes
- How to develop more meaningful performance measures
- The correct sequence of steps that are necessary to build a
strategy-focused organization
- How a scorecard system can drive a performance-based budget
and employee accountability.
Who Should Attend
This course is recommended for executives, managers, planners and
analysts who are seeking the best practical ideas in improving organizational
performance.This course is recommended for executives, managers, and
planners who seek a brief, high-level introduction to the balanced
scorecard and how it can be applied to meet their own organization's
needs.
Course Benefits
You will understand the key concepts of the balanced scorecard,
and why it is gaining so much attention in corporate and governmental
organizations. You will learn a systematic, nine-step methodology
for building and implementing the balanced scorecard, based on the
performance management theory developed at Harvard University and
our international balanced scorecard consulting experience. You
will receive a Performance Scorecard ToolkitTM with worksheets for
each step of the methodology. Performance measurement software will
be illustrated to show how you can use tools to assist in setting
up scorecards, and in collecting and reporting strategic information.
You will also learn about some of the challenges and pitfalls of
strategic management, and how to deal with them.
Hands On Training
Through case studies and a series of interactive small-group workshops,
you will apply the balanced scorecard concepts to meet the challenges
facing a typical organization. Exercises performed throughout this
course include:
- Launching a BSC program and establishing work teams
- Use an organizational assessment to set vision, mission, and
strategy
- Develop an organization's strategic themes & perspectives "
- Use Strategy ProfilesTM and strategy maps to derive objectives
and performance drivers
- Develop performance measures aligned to the strategy map
- Develop new initiatives to execute strategy
- Align mission and vision with performance
- Define requirements and select appropriate software
- Scorecard deployment, budget and time scheduling
Instructors
The course will be taught by the Principals and Associates of the
Balanced Scorecard Institute. These instructors have specialized expertise
in balanced scorecard training, facilitation and consulting in public
and private-sector organizations.
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