Balanced Scorecard Bootcamp

Course 370 - 5 Days

Balanced Scorecard Bootcamp Course 370 - 5 Days This course combines the material in the Introductory and Advanced Balanced Scorecard courses and moves at an accelerated pace. This course covers the entire range of balanced scorecard topics - organization development, change management and communications planning, strategic planning, objectives and strategy mapping, performance measures and target setting, strategic initiative prioritization, automation, cascading, and strategic management - in one week. The course covers scorecarding in business, government, and non-profit organizations. The pace is quick, but you will be rewarded with an in-depth and practical knowledge of balanced scorecard systems.

Course Overview
This course combines the introduction course (Course 301 - Introduction to the Balanced Scorecard, and Course 401 - Advanced Balanced Scorecard - Train-the-Trainer). Balanced Scorecard Boot Camp is fast-paced, combining two three-day courses into one five-day course. Our Building and Implementing a Balanced Scorecard: Nine Steps to Success(TM) framework is the basis of the course, where the emphasis is on shared participant experiences, lessons learned, and best practices. Small-group exercises are used for each step in the framework, to reinforce the lectures, and participants are encouraged to bring their organization's strategic planning material to share with the class and receive instructor feedback. Topics covered by the course include:

• Basic concepts of the balanced scorecard and how it can be used to improve organization performance
• How the balanced scorecard applies to different types of organizations
• How to build and implement a balanced scorecard using our award-winning nine-step methodology
• How to develop Strategy ProfilesTM , strategy maps, and initiatives for improving organization strategy and processes
• How to develop meaningful performance measures and targets for balanced scorecards
• The correct sequence of steps that are necessary to build a strategy-focused organization
• How a scorecard system can drive a performance-based budget and employee accountability
• How to automate the scorecard, and get performance information throughout the organization to better inform decision making
• How to cascade the scorecard to all levels of an organization
• How to develop an evaluation plan, to make corrections to strategy, measures, and initiatives
• How to be an effective team member of a balanced scorecard development team

Course Benefits
You will understand the key concepts of the balanced scorecard, and why it is gaining so much attention in corporate, nonprofit, and governmental organizations. You will learn a systematic, nine-step methodology for building and implementing the balanced scorecard, based on the performance management theory developed at Harvard University and our international balanced scorecard consulting experience. You will receive a Performance Scorecard Toolkit TM with worksheets for each step of the methodology, and a CD with course and reference material..
Performance measurement software will be illustrated to show how you can use tools to assist in setting up scorecards, and in collecting and reporting strategic information. You will also learn about some of the challenges and pitfalls of developing and sustaining a balanced scorecard strategic management system, and how to overcome the challenges

Hands-On Training
Through case studies and a series of interactive small-group workshops, you will apply the balanced scorecard concepts to meet the challenges facing a typical organization. Exercises performed throughout this course include:

• Launching a BSC program and establishing work teams
• Incorporating communications planning and change management into the scorecard development process
• Use an organizational assessment to set vision, mission, and strategy
• Understand who your customers and stakeholders are and what they need from your organization
• Develop an organization's strategic themes, strategic results, and perspectives
• Use Strategy ProfilesTM to understand the customer value proposition
• Develop strategic objectives and strategy maps
• Derive performance measures and targets, aligned to the strategy map
• Develop new initiatives to execute strategy
• Sustain the scorecard with a Strategy Management Office
• Define enterprise performance information requirements and select appropriate software
• Scorecard deployment, performance-budgeting, and forecasting